Privacy Policy

Soracle Co., Ltd. (hereinafter "the Company") considers the appropriate handling of customers' personal information on our website to be of utmost importance. This Privacy Policy sets forth the basic guidelines for the gathering, use, and protection of our customers’ personal information.

1. Gathering of Personal Information

The Company gathers personal information from customers as necessary when they use our website. The personal information gathered includes the following:

• ● Names
• ● Addresses
• ● Phone numbers
• ● Email addresses
• ● Other information provided through inquiry forms, etc.

2. Purpose of Use of Personal Information

The Company shall use the personal information gathered for the following purposes:

• ● To respond to inquiries and requests, and send materials.
• ● To provide and manage services.
• ● To gather opinions and other feedback to improve services.
• ● To provide customers with information on campaigns and events.
• ● To provide information on our services, as well as support.

3. Provision of Personal Information to Third Parties

The Company shall not provide personal information on customers to third parties without obtaining prior consent, except when required by law. However, personal information may be provided to third parties within the scope necessary under the following circumstances:

• ● When outsourcing operations.
• ● When disclosure is required by law.
• ● When consent is obtained from the customer.

4. Management of Personal Information

The Company shall ensure the appropriate management of personal information on customers through the implementing of reasonable security measures, to prevent unauthorized access, loss, destruction, alteration, or leakage.

5. Use of Cookies

The Company’s website may use cookies to enhance our customers’ convenience. Cookies are used to analyze site usage among customers to improve our services. Customers can disable cookies through their browser settings, but this may limit some of the Company’s website functions.

6. Disclosure, Correction, and Deletion of Personal Information

Customers who request the disclosure, correction, or deletion of their personal information may do so through designated procedures, and the Company shall comply promptly.

7. Changes to the Privacy Policy

The Company may update this Privacy Policy as necessary. Any changes made shall be announced on our website.